If the DNS server is down, this error might appear.
Using Static IP- Another reason that can lead you to this issue is using a static IP address like Google, Cloudfare, and among others. Hence, you need to ensure that the Remote Desktop Service is running properly. Disabled Remote Desktop Service- If the Remote Desktop Service is disabled, you might encounter several errors such as this one. Therefore, reinstalling the Windows update might fix your issue. Corrupt Windows Update- According to some users, the error can appear due to a corrupt Windows Update installation. However, you can easily fix this error by configuring RDP settings correctly. Misconfigured RDP Security Settings- The misconfiguration of the Remote Desktop Protocol settings can cause this error. Hence, allow the Remote Desktop connection on your Windows to fix this error. Disabled Remote Connection- If the Remote Desktop connection is not enabled on your computer, the error will likely appear. So you will understand deeply about this error: Fix- Remote Desktop Connection ‘An Internal Error has Occurred’īefore going further, we recommend reading the causes below. 
When the error popups, that means RDP is not able to create a connection with the RDP server between the user and the client. The error can be caused by misconfigured Remote Desktop Protocol (RDP) and security settings. “ An Internal Error has Occurred” Error appears while connecting to a desktop or laptop through the Remote Desktop Connection.
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